Industries · Nairobi-built
From clinics in Nairobi to retailers and hotels across Africa, FlowOps deploys AI employees that match how your customers already reach you — WhatsApp, phone, and web.
Where we work
Pick your industry. We train an AI employee on your services, hours, and FAQs — then go live on the channels your customers already use. Every use case is quantified: time saved, costs reduced, leads captured, and revenue recovered.
Shops & e-commerce
Automate product questions, order status, and WhatsApp sales support so Nairobi and African retailers convert more walk-in and online demand.
Typical monthly impact
15 hrs / week on FAQs
Night-shift coverage
WhatsApp orders after close
Walk-away shoppers won back
Clinics & hospitals
AI reception for clinics and hospitals: appointment booking, reminders, and patient FAQs without overloading front-desk staff.
Typical monthly impact
18 hrs / week on booking
40% less admin load
3× more appointments
Evening & weekend slots
Hotels & restaurants
Hotels, Airbnb hosts, and restaurants use AI for bookings, guest questions, and late-night enquiries on WhatsApp.
Typical monthly impact
16 hrs / week on enquiries
Front-desk after hours
Late-night bookings
Empty rooms filled
Schools & training
Schools and training centres automate admissions questions, fee FAQs, and parent communication at scale.
Typical monthly impact
12 hrs / week on FAQs
Admissions desk overtime
Parent enquiries overnight
Enrolments that used to wait
Agents & developers
Qualify viewing requests, share listings, and follow up on WhatsApp so no serious buyer waits until morning.
Typical monthly impact
Response: 6 hrs → 30 sec
Fewer wasted viewings
Buyers qualified instantly
Overnight listing enquiries
Sites & suppliers
Keep buyers and distributors informed with quote intake, order updates, and site-visit scheduling.
Typical monthly impact
10 hrs / week on quotes
Admin follow-up time
Quote requests logged
Jobs that sat unread
Firms & consultants
Law, accounting, and consulting desks that greet clients, book consultations, and never miss an after-hours brief.
Typical monthly impact
14 hrs / week on intake
Receptionist shift cost
Consultation requests
After-hours briefs booked
Nonprofits & programmes
Field programmes and HQ teams use AI to answer beneficiary questions, route cases, and keep hotlines covered.
Typical monthly impact
Hotline covered 24/7
Fewer missed cases
Intake routed correctly
Programme slots filled
SACCOs, fintech & insurers
Speed onboarding questions, support tickets, and product FAQs for SACCOs, fintechs, and insurers serving African customers.
Typical monthly impact
70% faster onboarding FAQs
Support ticket load
Product enquiries qualified
Applications started same day
Plants & distributors
Keep distributors and buyers informed with automated order updates, quote intake, and internal ops reminders.
Typical monthly impact
Order-status replies automated
Ops coordination time
Distributor quote intake
Repeat orders not missed
Start with an AI receptionist and we will tailor workflows to your business — retail, clinics, hotels, or something we have not listed yet.
