Hire named receptionists, sales reps, and support agents that answer WhatsApp, calls, and web chats so Nairobi SMEs never miss a customer.
AI Receptionist
● Online
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Not simple chatbots. Named AI employees with faces and voices — hired, trained, and working 24/7 on WhatsApp, web, phone, or on-premises.
Always On
FlowOps anthem
Warm Muslim-friendly clinic & hospitality front desk
Amina is a calm, professional Muslim receptionist who greets every WhatsApp and call with confidence in English or Kiswahili. She books appointments, shares hours and directions, and escalates emergencies to your on-site team — trusted for clinics and hospitality serving diverse faith communities.
Professional services front office
Grace handles enquiries for firms and offices in English and Kiswahili — qualifies visitors, schedules meetings, and never lets after-hours leads go cold.
Hotel and venue front desk energy
Brian answers guest questions fast in English or Kiswahili — rooms, rates, check-in windows, and local tips — then routes complex requests to your floor team.
Retail & product closer
Ken follows up leads in English and Kiswahili, answers product questions, and nudges prospects toward a demo or purchase — with polite persistence.
Property & education enrolment specialist
Wanjiku qualifies buyers and applicants in English, Kiswahili, and Gĩkũyũ, books site visits or intake calls, and keeps your pipeline moving after hours.
B2B and finance lead qualifier
David captures requirements in English or Kiswahili, sends summaries to your team, and books discovery calls for high-intent prospects.
E-commerce & FAQ resolver
Faith answers order status, returns, and common FAQs in English and Kiswahili on WhatsApp and web — and escalates when a human must step in.
Finance & account helpdesk
Otieno handles account FAQs in English, Kiswahili, and Dholuo, and routes sensitive issues to your compliance-ready staff.
Multi-industry always-on support
Naomi is the versatile support hire — FAQs, hours, and policies in English and Kiswahili, with warm handoffs across industries that need 24/7 coverage.
Your 24/7 Deriv FX desk — multipliers, cash SL on Deriv, P&L, withdraw
Kito is a Nairobi FX desk operator. He logs into the business Deriv Options account, places forex multipliers only with a cash stop-loss that Deriv holds, and books live P&L. Take profit is optional, same units. Live money needs YES BUY. He alerts on WhatsApp, or email if WhatsApp is missing. He does not watch the chart and guess prices.
Warm Muslim-friendly clinic & hospitality front desk
Amina is a calm, professional Muslim receptionist who greets every WhatsApp and call with confidence in English or Kiswahili. She books appointments, shares hours and directions, and escalates emergencies to your on-site team — trusted for clinics and hospitality serving diverse faith communities.
Professional services front office
Grace handles enquiries for firms and offices in English and Kiswahili — qualifies visitors, schedules meetings, and never lets after-hours leads go cold.
Hotel and venue front desk energy
Brian answers guest questions fast in English or Kiswahili — rooms, rates, check-in windows, and local tips — then routes complex requests to your floor team.
Retail & product closer
Ken follows up leads in English and Kiswahili, answers product questions, and nudges prospects toward a demo or purchase — with polite persistence.
Property & education enrolment specialist
Wanjiku qualifies buyers and applicants in English, Kiswahili, and Gĩkũyũ, books site visits or intake calls, and keeps your pipeline moving after hours.
B2B and finance lead qualifier
David captures requirements in English or Kiswahili, sends summaries to your team, and books discovery calls for high-intent prospects.
E-commerce & FAQ resolver
Faith answers order status, returns, and common FAQs in English and Kiswahili on WhatsApp and web — and escalates when a human must step in.
Finance & account helpdesk
Otieno handles account FAQs in English, Kiswahili, and Dholuo, and routes sensitive issues to your compliance-ready staff.
Multi-industry always-on support
Naomi is the versatile support hire — FAQs, hours, and policies in English and Kiswahili, with warm handoffs across industries that need 24/7 coverage.
Your 24/7 Deriv FX desk — multipliers, cash SL on Deriv, P&L, withdraw
Kito is a Nairobi FX desk operator. He logs into the business Deriv Options account, places forex multipliers only with a cash stop-loss that Deriv holds, and books live P&L. Take profit is optional, same units. Live money needs YES BUY. He alerts on WhatsApp, or email if WhatsApp is missing. He does not watch the chart and guess prices.
10 AI employees · auto-playing · hover to pause
AI employees trained for how Kenyan and African customers actually reach you — WhatsApp, web, and phone.
FlowOps is a Nairobi desk. You hire people with names, train them on your shop, and they go live on the channels you already use.
STEP 01
We map who answers WhatsApp after hours, which leads die, and which named worker to hire first.
You leave with a name and a KES plan, not a slide deck.
STEP 02
Pick Amina, Grace, Ken, Faith, or Kito from the catalog. Starter is one seat. Growth is a team of three.
Starter: KES 40,000 + 8,000/month. Growth: KES 80,000 + 15,000/month.
STEP 03
Hours, prices, greetings, and FAQs go into Train. Then connect WhatsApp Business and website chat.
They answer from your knowledge, in English or Kiswahili.
STEP 04
Paystack or M-Pesa unlocks onboarding. Reception and sales start on your channels within days.
Kito opens the FX desk for 3 days on Growth, then this plan keeps him.
Front desk
Amina, Grace, Ken, Faith
WhatsApp, web chat, and phone for clinics, shops, and offices. Start on Starter with one worker.
FX desk
Kito, 3-day Growth trial
Try the desk for 3 days. After that, Growth is KES 80,000 setup plus KES 15,000 a month. No promised trading return.
Typical SME results we quantify with every use case: time saved, costs reduced, leads captured, and revenue recovered after hours.
20+ hrs / week
Time saved
KES 30k+ / month
Costs reduced
3× more captured
Leads captured
After-hours revenue
Revenue recovered
Start small, scale as your AI workforce grows. Kito, the Nairobi FX desk, includes a 3-day free trial on Growth.
Prices are listed in Kenyan Shillings. Switch currency to compare.
KES 40,000
+ KES 8,000/month
Kito’s 3-day FX desk trial is on Growth
KES 80,000
+ KES 15,000/month
Kito: 3-day free trial, then this plan
KES 250,000+
+ Custom
Each story is scored the same way: time saved, costs reduced, leads captured, and revenue recovered.
Booked 3× more appointments in 60 days
Quantified impact
18 hrs / week
40% less admin
3× appointments
Evening slots filled
“Our AI receptionist answers WhatsApp in seconds, even at 11pm. We stopped losing patients to competitors who reply faster.”
— Dr. Amina, Founder
Cut lead response time from 6 hours to 30 seconds
Quantified impact
6 hrs → 30 sec
Fewer wasted viewings
Every enquiry qualified
Overnight listings
“Every enquiry gets qualified instantly. Our agents only speak to buyers who are actually ready to view.”
— Kwame Mensah, Sales Lead
Automated 70% of customer support
Quantified impact
70% of support
Staff back on VIP
After-hours orders
WhatsApp sales kept
“FlowOps set up an AI support agent on WhatsApp in one week. Our team finally has time for VIP clients.”
— Zuri Otieno, Owner
Tell us where your team spends its time. We will show you which named worker to hire first, and what they cost in KES.
Sample audit
Nairobi clinic, after 6pm
Habari, naweza ku-book clinic kesho asubuhi?
Amina answers in Kiswahili
Calendar
Thursday 10:00 booked. Confirmation sent.
Slot lands on your book
Follow-up
Ken pings the unpaid quote from yesterday.
Sales starts warm, not cold
Hire first
Amina, receptionist
Starter, KES 40,000 setup
You walk away with
Who, channel, price
Written after the call
