FlowOps Africa
Hospitality
Digital front desks for African businesses. Channels that take WhatsApp and M-Pesa. Named AI employees that answer 24/7.
Always On
FlowOps anthem
Hospitality: A continent that never misses a lead.
The front desk that African SMEs need is not another brochure site. It is WhatsApp answered at midnight, M-Pesa that settles, and a named AI employee who never clocks out.
What we build
Why not DIY?
Freelancers and builders sell websites. Chatbot shops sell bots. FlowOps sells the sequence African SMEs need: channels that take money and messages, then named AI employees on WhatsApp, web, and phone so leads never wait on office hours.
Your Vision. Our Code. Then your AI team.
Presence site or Platform app with WhatsApp CTAs. Not a DIY brochure that sits unused.
Daraja M-Pesa, card checkout, and the APIs your ops actually need.
WhatsApp Business and web chat wired so every enquiry has a home.
Named receptionists and sales agents answer 24/7 on what we just built.
Mobile apps and deeper systems only when WhatsApp and web are not enough.
Not simple chatbots. Named AI employees with faces and voices — hired, trained, and working 24/7 on WhatsApp, web, phone, or on-premises.
Always On
FlowOps anthem
Warm Muslim-friendly clinic & hospitality front desk
Amina is a calm, professional Muslim receptionist who greets every WhatsApp and call with confidence in English or Kiswahili. She books appointments, shares hours and directions, and escalates emergencies to your on-site team — trusted for clinics and hospitality serving diverse faith communities.
Professional services front office
Grace handles enquiries for firms and offices in English and Kiswahili — qualifies visitors, schedules meetings, and never lets after-hours leads go cold.
Hotel and venue front desk energy
Brian answers guest questions fast in English or Kiswahili — rooms, rates, check-in windows, and local tips — then routes complex requests to your floor team.
Retail & product closer
Ken follows up leads in English and Kiswahili, answers product questions, and nudges prospects toward a demo or purchase — with polite persistence.
Property & education enrolment specialist
Wanjiku qualifies buyers and applicants in English, Kiswahili, and Gĩkũyũ, books site visits or intake calls, and keeps your pipeline moving after hours.
B2B and finance lead qualifier
David captures requirements in English or Kiswahili, sends summaries to your team, and books discovery calls for high-intent prospects.
E-commerce & FAQ resolver
Faith answers order status, returns, and common FAQs in English and Kiswahili on WhatsApp and web — and escalates when a human must step in.
Finance & account helpdesk
Otieno handles account FAQs in English, Kiswahili, and Dholuo, and routes sensitive issues to your compliance-ready staff.
Multi-industry always-on support
Naomi is the versatile support hire — FAQs, hours, and policies in English and Kiswahili, with warm handoffs across industries that need 24/7 coverage.
Your 24/7 Deriv FX desk — multipliers, cash SL on Deriv, P&L, withdraw
Kito is a Nairobi FX desk operator. He logs into the business Deriv Options account, places forex multipliers only with a cash stop-loss that Deriv holds, and books live P&L. Take profit is optional, same units. Live money needs YES BUY. He alerts on WhatsApp, or email if WhatsApp is missing. He does not watch the chart and guess prices.
Warm Muslim-friendly clinic & hospitality front desk
Amina is a calm, professional Muslim receptionist who greets every WhatsApp and call with confidence in English or Kiswahili. She books appointments, shares hours and directions, and escalates emergencies to your on-site team — trusted for clinics and hospitality serving diverse faith communities.
Professional services front office
Grace handles enquiries for firms and offices in English and Kiswahili — qualifies visitors, schedules meetings, and never lets after-hours leads go cold.
Hotel and venue front desk energy
Brian answers guest questions fast in English or Kiswahili — rooms, rates, check-in windows, and local tips — then routes complex requests to your floor team.
Retail & product closer
Ken follows up leads in English and Kiswahili, answers product questions, and nudges prospects toward a demo or purchase — with polite persistence.
Property & education enrolment specialist
Wanjiku qualifies buyers and applicants in English, Kiswahili, and Gĩkũyũ, books site visits or intake calls, and keeps your pipeline moving after hours.
B2B and finance lead qualifier
David captures requirements in English or Kiswahili, sends summaries to your team, and books discovery calls for high-intent prospects.
E-commerce & FAQ resolver
Faith answers order status, returns, and common FAQs in English and Kiswahili on WhatsApp and web — and escalates when a human must step in.
Finance & account helpdesk
Otieno handles account FAQs in English, Kiswahili, and Dholuo, and routes sensitive issues to your compliance-ready staff.
Multi-industry always-on support
Naomi is the versatile support hire — FAQs, hours, and policies in English and Kiswahili, with warm handoffs across industries that need 24/7 coverage.
Your 24/7 Deriv FX desk — multipliers, cash SL on Deriv, P&L, withdraw
Kito is a Nairobi FX desk operator. He logs into the business Deriv Options account, places forex multipliers only with a cash stop-loss that Deriv holds, and books live P&L. Take profit is optional, same units. Live money needs YES BUY. He alerts on WhatsApp, or email if WhatsApp is missing. He does not watch the chart and guess prices.
10 AI employees · auto-playing · hover to pause
AI employees trained for how Kenyan and African customers actually reach you — WhatsApp, web, and phone.
FlowOps is a Nairobi desk. We build the channels African customers already use, then put named AI employees on them so leads never wait.
STEP 01
No website or WhatsApp Business yet? Start with Digital Foundation. Already online? Jump straight to hiring an AI worker.
Presence from KES 55,000. AI Starter from KES 40,000 + 8,000/month.
STEP 02
We wire the site, WhatsApp CTAs, and payments (Daraja when you need them) so customers can actually reach and pay you.
Not a template left to rot. A front desk ready for AI.
STEP 03
Pick Amina, Grace, Ken, Faith, or Kito. Train them on hours, prices, and FAQs. They go live on the channels you just built.
English and Kiswahili. WhatsApp, web chat, and phone.
STEP 04
Paystack or M-Pesa unlocks onboarding. Care keeps the build healthy. AI MRR keeps the inbox answering after hours.
One Nairobi desk for foundation and workforce.
Front desk
Amina, Grace, Ken, Faith
WhatsApp, web chat, and phone for clinics, shops, and offices. Start on Starter with one worker.
FX desk
Kito, 3-day Growth trial
Try the desk for 3 days. After that, Growth is KES 80,000 setup plus KES 15,000 a month. No promised trading return.
Already have WhatsApp or a website? Hire here. Still offline? Start with Digital Foundation. Kito includes a 3-day free trial on Growth.
Prices are listed in Kenyan Shillings. Switch currency to compare.
KES 40,000
+ KES 8,000/month
Kito’s 3-day FX desk trial is on Growth
KES 80,000
+ KES 15,000/month
Kito: 3-day free trial, then this plan
KES 250,000+
+ Custom
Tell us where your team spends its time. We will show you which named worker to hire first, and what they cost in KES.
Sample audit
Nairobi clinic, after 6pm
Habari, naweza ku-book clinic kesho asubuhi?
Amina answers in Kiswahili
Calendar
Thursday 10:00 booked. Confirmation sent.
Slot lands on your book
Follow-up
Ken pings the unpaid quote from yesterday.
Sales starts warm, not cold
Hire first
Amina, receptionist
Starter, KES 40,000 setup
You walk away with
Who, channel, price
Written after the call
