About · Nairobi, Kenya
AI solutions.Stronger businesses.Smarter Africa.
FlowOps Africa builds and deploys digital workers — receptionists, sales agents, and support staff — that run 24/7 on WhatsApp, web chat, and phone. Practical engineering, clear KES pricing, live in days.
Headquarters mark
Nairobi · Your AI workforce for African businesses
Headquarters
Nairobi, Kenya
Founded
2025
Market
Kenyan & African SMEs
Billing
KES · M-Pesa & card
Who we are
A Nairobi technology company, not a slide deck
We develop and deploy AI employees for African small and medium enterprises. Our digital workers handle reception, sales follow-up, customer support, and related operations on the channels African customers already use — especially WhatsApp, website chat, and phone.
Clients buy packaged workforce plans — one-time setup + monthly subscription. We also run Partner OS, a referral program where approved partners earn commission when referred businesses become paying FlowOps clients.
Nature of business: software development, AI solutions, business automation, web and mobile applications, cloud services, systems integration, chatbot and AI agent development, data analytics, and SaaS for businesses.
Mission
Give every African SME a tireless front desk — so leads are answered instantly, 24/7.
Vision
Become Africa’s default AI workforce platform for WhatsApp-first businesses.
Approach
Practical AI engineering + clear KES pricing + go-live in days, not months.
Brand in the room
How we show up
We help African businesses automate, innovate, and grow with intelligent AI solutions that deliver real results — on the flag outside, and on the stand we take to partners and events.
Automate
Save time. Reduce costs. Scale faster.
Innovate
Intelligent workflows that keep you ahead.
Optimize
Operations that run without the overnight scramble.
Grow
Data-driven decisions. Real results.
Your AI workforce for African businesses
Leadership
Founder & Lead AI Engineer
Ismael Kiprop
Founder & Lead AI Engineer
Ismael founded FlowOps Africa in Nairobi to give African SMEs a working AI front desk — not a consulting report. He leads product and AI engineering across workforce deployment, voice, knowledge training, and Partner OS.
What we sell
AI workforce products
Clients hire named AI workers trained on their hours, products, FAQs, and SOPs — then deploy them on cloud, hybrid, or on-premises.
AI Receptionist
Answers enquiries, qualifies leads, books appointments, and escalates to humans on WhatsApp, web, and phone.
AI Sales Agent
Follow-ups, FAQs, lead capture, and CRM-aligned outreach so no warm lead goes cold.
AI Support Agent
Handles customer questions with trained knowledge of your products, policies, and SOPs.
Custom AI Employees
Enterprise workers for voice, multi-location ops, internal knowledge, and ERP-connected workflows.
How it deploys
Cloud, hybrid, or on-premises
Cloud channels
FlowOps-hosted brain on your WhatsApp and website chat.
Starter, Growth, Enterprise
Hybrid
Edge agent plus cloud control, with optional cloud channels.
Growth, Enterprise
On-premises
Full self-hosted edge runtime for data-sensitive organisations.
Enterprise only
Platform
What the platform includes
- WhatsApp automation (Meta Cloud API & Twilio)
- Embeddable website chat widget
- Twilio Voice AI (Enterprise)
- Knowledge trainer — FAQs, price lists, SOPs
- Leads, appointments & analytics portal
- Paystack card + M-Pesa STK checkout
- Subscription renewals & past-due pause
- On-prem / hybrid edge agent
- ERP / webhook integrations (Enterprise)
- Enterprise SLA & dedicated success manager
- Kenya language packs — English, Kiswahili + regional
- Partner attribution, KYC, wallet & payouts
Commercial
Client rate card
Setup once + monthly subscription. Pay via M-Pesa, bank transfer, card (Paystack), or cheque.
Starter
Small businesses starting with WhatsApp / web
KES 40,000
KES 8,000 / mo
Growth
Receptionist + CRM-style follow-up
KES 80,000
KES 15,000 / mo
Enterprise
Voice, ERP, multi-location, on-prem / hybrid
KES 250,000+
Custom
Go-to-market
Partner OS
Approved partners earn commission only on confirmed paid client conversions. FlowOps keeps delivery, pricing, and support.
Setup commission
15%
Of paid setup fee
MRR commission
10% × 6 mo
Accrued at confirmation
Hold period
14 days
Then available for payout
Payout
M-Pesa
Weekly (min KES 2,000) or monthly
Why FlowOps
Built for African operating realities
WhatsApp-first
Built for how African customers actually message businesses.
Clear KES pricing
Mid-market setup + monthly plans with defined scope — not a consulting black box.
Go-live in days
Trained AI workers, not a multi-month slide-deck project.
Kenya languages
English, Kiswahili, and regional language packs for local markets.
Who we serve
Industries
From clinics and hotels to retailers and professional firms — anywhere a missed WhatsApp is a missed sale.
Official document · August 2026
Company profile
Snapshot, products, KES rate card, Partner OS, and contact details for clients, partners, banks, and registration authorities. Preview below or download the PDF.
If the preview is blank on your phone, use Download PDF or Open in new tab.
Contact
Work with a Nairobi AI team
Tell us how customers reach you today. We will recommend the right AI employee and deployment plan.
- www.flowops.africa
- hello@flowops.africa
- +254 768 049 757
- Nairobi, Kenya
Company Profile v1.0 · August 2026