Official Company Profile · v1.2 · September 2026
Digital Front Desk + AI Employees for African SMEs
FlowOps Africa builds Digital Foundation — websites, apps, and M-Pesa integrations — then deploys named AI workers that answer 24/7 on WhatsApp, web chat, and phone.
Your Vision. Our Code.
At a glance
Company snapshot
Legal / trading name
FlowOps Africa
Headquarters
Nairobi, Kenya
Website
https://www.flowops.africa
hello@flowops.africa
Phone / WhatsApp
+254 768 049 757
Founder
Ismael Kiprop — Founder & Lead AI Engineer
Industry
Software · AI · SaaS · Digital channels
Primary market
Kenyan & African SMEs
Currency
Kenyan Shillings (KES)
Who we are
Company description
FlowOps Africa is a Nairobi-based technology company that builds a digital front desk for African SMEs: Digital Foundation (websites, apps, M-Pesa/API integrations, mobile, and care) plus AI employees on WhatsApp, website chat, and phone.
We are not another brochure-site shop or chatbot bolt-on. We sell two tracks — Digital Foundation when channels are missing, and AI Workforce plans (setup + monthly) when WhatsApp and web are live. We also operate Partner OS, where approved partners earn commission on confirmed paid referrals.
Nature of business: software development, artificial intelligence (AI) solutions, AI business automation, web and mobile application development, cloud computing, systems integration, payment and API integrations (including M-Pesa Daraja), AI chatbot and AI agent development, data analytics, and SaaS for businesses.
Mission
Give every African SME a tireless front desk — so leads are answered instantly, 24/7.
Vision
Become Africa’s default digital front desk and AI workforce platform for WhatsApp-first businesses.
Approach
Practical digital builds + AI engineering + clear KES pricing + go-live in days, not months.
Track A · Channels first
Digital Foundation
For SMEs that are not online yet — or need apps, Daraja, and care before hiring AI. Presence is the Foundation entry plan; other packages are scoped builds.
Presence
Offline SMEs: static site + WhatsApp CTAs + AI-ready chat
KES 55,000
KES 3,500 / mo care
- ▸Static business site (5–7 pages), mobile-first
- ▸WhatsApp CTA on key pages
- ▸SSL, basic SEO, Google Analytics
- ▸AI-ready website chat slot
- ▸30-day polish after launch
Platform
Dynamic web app, CMS, bookings, catalogue, or portal
KES 150,000
KES 8,000 / mo care
- ▸Dynamic web app or CMS
- ▸Bookings, catalogue, or client portal basics
- ▸Admin for content and records
- ▸Forms to email and WhatsApp
- ▸Built to connect AI workers later
Connect
Daraja M-Pesa, card checkout, APIs and webhooks
From KES 45,000
Scoped
- ▸Safaricom Daraja M-Pesa (STK / C2B as scoped)
- ▸Paystack or card checkout
- ▸Third-party API and webhook integrations
- ▸Sandbox to production handover
Systems
Ops portals and internal tools
From KES 180,000
Scoped
- ▸Ops portals and multi-module workflows
- ▸Role-based access as needed
- ▸Designed for Kenyan SME operations
- ▸Ready to hand off to AI channels
Mobile
Cross-platform or native apps (scoped)
From KES 280,000
From KES 15,000 / mo
- ▸Cross-platform or native as scoped
- ▸Aligned with web and WhatsApp flows
- ▸Push notifications when in scope
- ▸Store submission support as agreed
Care
Ongoing maintenance for sites and apps we build
No setup
KES 3,500 / 8,000 / custom
- ▸Security updates and backups
- ▸Uptime checks
- ▸Content tweaks by care tier
- ▸Presence from KES 3,500 · Platform from KES 8,000
Track B · Always on
AI workforce products
Clients hire named AI workers trained on their business — hours, products, FAQs, policies, and SOPs — then deploy them on cloud channels, hybrid edge, or full on-premises (Enterprise).
AI Receptionist
Answers enquiries, qualifies leads, books appointments, escalates to humans — on WhatsApp, web, and phone.
AI Sales Agent
Follow-ups, FAQs, lead capture, and CRM-aligned outreach so no warm lead goes cold.
AI Support Agent
Handles customer questions with trained knowledge of your products, policies, and SOPs.
AI FX Desk
Kito logs into your Deriv Options account, places forex multipliers with a cash stop-loss Deriv holds, and alerts you on WhatsApp or email. Growth plan.
Custom AI Employees
Enterprise-grade workers for voice, multi-location ops, internal knowledge, and ERP-connected workflows.
Deployment modes
| Mode | Meaning | Plans |
|---|---|---|
| Cloud channels | FlowOps-hosted brain on client WhatsApp / web | Starter, Growth, Enterprise |
| Hybrid | Edge agent + cloud control (optional cloud channels) | Growth, Enterprise |
| On-premises | Full self-hosted edge runtime | Enterprise only |
Commercial · AI Workforce
AI Workforce rate card
Billing model: setup (once) + monthly subscription (MRR). Clients pay via M-Pesa, bank transfer, card (Paystack), or cheque. Hire when channels exist — or start with Digital Foundation above.
Starter
Small businesses starting with WhatsApp / web automation
KES 40,000
KES 8,000 / mo
- ▸1 named AI worker
- ▸WhatsApp + website chat
- ▸Up to 1,000 conversations / month
- ▸Basic lead capture
- ▸Email support
Growth
Growing SMEs that need a small AI team plus Kito on the FX desk
KES 80,000
KES 15,000 / mo
- ▸Everything in Starter
- ▸Up to 3 named AI workers — Receptionist, Sales, Support, or Kito
- ▸Kito — AI FX Desk on Deriv
- ▸Up to 5,000 conversations / month
- ▸Appointment booking + CRM follow-ups
- ▸Analytics dashboard
- ▸Priority support
Enterprise
Multi-location orgs, voice AI, ERP, on-prem / hybrid
KES 250,000+
Custom
- ▸Custom AI employees
- ▸Voice AI
- ▸ERP / custom integrations
- ▸Internal knowledge base
- ▸Dedicated success manager
- ▸SLA & executive reporting
Go-to-market
Partner OS
Independent referrers (agencies, consultants, community builders, freelancers) apply, complete KYC, and earn commission only on confirmed paid conversions — AI Workforce plans and Digital Foundation packages.
Setup commission
15%
Of paid setup fee (once)
MRR / care commission
10% × 6 mo
Accrued at deal confirmation
Hold period
14 days
Before funds become available
Payout
M-Pesa
Weekly (min KES 2,000) or monthly
| Offer | Typical partner earn |
|---|---|
| Starter | KES 10,800 |
| Growth | KES 21,000 |
| Enterprise | Quoted (15% setup + 10% × 6 MRR) |
| Digital packages | 15% setup + 10% × 6 care/MRR where applicable |
Apply: flowops.africa/partners
Platform
Platform capabilities
Market fit
Why FlowOps · Who we serve
Why businesses choose us
- ●Channels first, then AI — we build the front desk SMEs need, not a DIY brochure
- ●WhatsApp-first — built for how African customers already message businesses
- ●M-Pesa-ready — Daraja and checkout on the same path
- ●Mid-market KES pricing with clear scope limits
- ●Go-live in days with trained AI workers
- ●Transparent Partner OS commissions tied only to confirmed payment
Industries
Contact
Let’s talk
Tell us how customers reach you today. We will recommend Digital Foundation, an AI Workforce plan — or both.
Web · www.flowops.africa
Pricing · flowops.africa/pricing
Email · hello@flowops.africa
Phone / WhatsApp · +254 768 049 757
Location · Nairobi, Kenya
FlowOps Africa · Company Profile v1.2 · September 2026
Confidential commercial overview for clients, partners, banks, and registration authorities. Prices subject to admin catalog updates. Print this page or use Download PDF for the static file.